Q: What is a transponder key?
A: Transponder keys have been in use since 1994; a coded electronic
transponder “chip” is embedded within the head of the key that is
matched to the vehicle. This unique code needs to be verified by the
electronic control unit to enable starting; all this is done in less
than a second as you turn the key
Q: Are all transponders the same?
A: No different technologies are uses by different manufactures
and are constantly evolving. Our members are committed to keeping up
with the many changes in this technology.
Q: I have seen transponder keys for sale on the internet are they
suitable for my car?
A: There are many different types of transponders used, just
because the key looks physically the same does not mean it will
program to the car. Our members have come across many instances
where keys purchased from the internet could not be programmed to
the vehicle. To avoid problems we recommend you purchase replacement
or additional keys from the company you wish to carry out the work.
Q: My remote control has stopped working
A: Vehicles fitted with remote central locking, have a unique code
that is matched to the vehicle, if batteries are not replaced as
recommended and expire the remote can lose there match to the
vehicle and require reprogramming. If the remote becomes no longer
serviceable a new one will be required. In most cases specialist
diagnostic machines are needed for this.
Q: I have lost my keys and have been told I need to have the vehicle
recovered and have all the locks replaced
A: Our members can come to the vehicle and make keys to you existing
locks or replace them to avoid the cost of recovery and the
Q: My key is broken in two bits and I have been told it cannot be
A: Our members are locksmiths and are able to cut a replacement key
even if it is in two parts
Q: My key will no longer unlock the door or start my car
A: This could be a worn key, but as there are many reasons for this
type of fault please Contact one of our members for advice via our