Q: What is a transponder key?

A: Transponder keys have been in use since 1994; a coded electronic transponder “chip” is embedded within the head of the key that is matched to the vehicle. This unique code needs to be verified by the electronic control unit to enable starting; all this is done in less than a second as you turn the key

Q: Are all transponders the same?

A: No different technologies are uses by different manufactures and are constantly evolving. Our members are committed to keeping up with the many changes in this technology.

Q: I have seen transponder keys for sale on the internet are they suitable for my car?

A: There are many different types of transponders used, just because the key looks physically the same does not mean it will program to the car. Our members have come across many instances where keys purchased from the internet could not be programmed to the vehicle. To avoid problems we recommend you purchase replacement or additional keys from the company you wish to carry out the work.

Q: My remote control has stopped working

A: Vehicles fitted with remote central locking, have a unique code that is matched to the vehicle, if batteries are not replaced as recommended and expire the remote can lose there match to the vehicle and require reprogramming. If the remote becomes no longer serviceable a new one will be required. In most cases specialist diagnostic machines are needed for this.

Q: I have lost my keys and have been told I need to have the vehicle recovered and have all the locks replaced  

A: Our members can come to the vehicle and make keys to you existing locks or replace them to avoid the cost of recovery and the inconvenience.

Q: My key is broken in two bits and I have been told it cannot be copied

A: Our members are locksmiths and are able to cut a replacement key even if it is in two parts

Q: My key will no longer unlock the door or start my car

A: This could be a worn key, but as there are many reasons for this type of fault please Contact one of our members for advice via our directory...